PHILOSOPHY
AdvantageX Solutions Ltd. is a small business. It is 100% privately owned where shareholders are family members. For the last 33 years we are running the company in pretty much the same way. Our beginnings go back to January 1990. We started with car alarms, home alarms, business alarm systems, accessories for those and remote CCTV. Later business developed into different direction as market and conditions have changed. Being situated in Toronto, Canada we had access to products from USA and Canada.
Quickly we determined that our success or failure will be tightly connected to decisions how we will conduct AdvantageX business. We determined that we need philosophy better than standard, so we determined to:
- Offer only the best equipment there is. For alarm systems we had DSC, FBII, Ademco when most of the people didn't even hear about those manufacturers. At that time we established a rule that we will never offer and sell anything what we wouldn't use ourselves! Quality products with a best warranties or nothing.
- We will sell USA and Canada made products only. Even today, 33 years later we resist notion to offer Chinese security products that simply cost less and are everywhere.
- We decided to do business internationally. Thanks to advice from our friends Boris and Vesna Sedlasek we understood that future of business and trading was in Internet. We went away from BBS Compuserve and focused on WWW. That decisions had a far reaching consequences.
- We decided that only way to beat big players and compete with them was to be better than them. But in areas were we could do it. That means and still means: a long working hours. Even today we work 10 hours a day. Late shipping. Answering or returning every call. Answering every e-mail regardless when it comes in. Offering the best possible shipping rates. Agree on customization or special orders that would never be possible with other suppliers.
- Accept various means of payments. For longer time we were getting orders from Africa and South America where customers paid by Western Union. Then Western Union shut that down. They said, you are getting too many payments. These days we take CAD, USD, EUR, credit cards, PayPal. And yes, we do take gold, silver, Bitcoin, Bitcoin Cash and few other common crypto currencies thanks to Advantage x solutions having a business account with Kinesis. As confidence in fiat money is diminishing we are ready today for the future of payments. Gold and silver.
- Offer hard to find equipment. There is nothing wrong with selling mugs or t-shirts but that is not our philosophy. We always kept lookout for special, high tech items. Like fiber optic fence protection. Like camera that you can stick into the furnace oven. Long far back in 2007 when everybody was offering aluminum CCTV enclosures we started offering the best of kind stainless steel CCTV enclosures. Companies that purchased such enclosures back then still have them and they look exactly the same as they did at that time. Regardless if those cameras were mounted in marinas or chemical plants or any kind of harsh industrial environment.
- Offer a good advice in equipment selection and give quality answers to customer questions. If you don't know value of that try to call Amazon and get advice about any product. There is no such thing there and vast majority of other distributors. We know our products. We don't sell blindly. We are supported by factory engineers and if we don't know something, we know whom to ask.
That is about it. Those decisions were made 30 years ago and we still abide to them. Wherever possible and feasible that benefits the business and customers.
OUR TEAM
Advantage x solutions team are now 3 members plus several subcontractors for system design and programming work. It is a truly international team. Very efficient in what it does:
- Igor Podrug, Manager, sales, Canada
- Henry Krys, programming services
- Marco Krys, AI vision systems
- Zack Podrug, sales, support, Canada
Programmers and system designers:
- Marco Krys, Norway
- Prempal Singh, India
- SELMET d.o.o., Croatia
- Ina Pietschmann, Zanzibar
- Christian Setyawan, Indonesia
- Alex, Germany
SELLING TECNOVIDEO FROM 2007
AdvantageX is proud to say that one of our flagship distributorships we carry from 2007. That is a Tecnovideo CCTV with about 600 quality stainless steel CCTV products.
GENETEC APPROVED
The same CCTV systems by Tecnovideo CCTV are Genetec approved. Not only Genetec but also some other VMS (Video Monitoring Systems) manufacturers. There is also world famous Bosch CCTV and other top of the line products.